Your Plumbing Questions, Answered

Everyone who turns up to your job is part of our own team, not a subcontractor booked in for the day. That means consistent standards, consistent training and someone who's accountable to us, not just to themselves.

Get everyone out of the house and into fresh air straight away. Don't light anything and don't try to find the leak yourself. Just get clear of the property and call us, or emergency services first if it feels severe.

In NSW, a plumber needs a current licence issued by NSW Fair Trading, sitting on top of a recognised trade qualification. Gas work needs its own separate licence endorsement again, so whoever works on your gas line has been assessed specifically for that, not just general plumbing.

Small, safe steps are fine: turning off a tap, placing a bucket under a drip, or shutting the water off at the meter. Anything involving gas, anything under pressure, or getting under the house in a hurry is better left until we're there.

Call (02) 9138 6524 directly. A real person answers, not a call centre, and we'll get the details of your emergency and start moving straight away rather than putting you through a queue.

Anything actively damaging your home or unsafe to leave: a burst pipe, a toilet that won't stop overflowing, no hot water in a house with young kids, or any smell of gas. If in doubt, call and describe what's happening and we'll tell you honestly if it can wait.

Yes. We're open 24 hours, including Christmas Day, Boxing Day and every other public holiday, because plumbing emergencies don't check the calendar before they happen.

Yes. If something ahead of you runs long, we'll call to let you know rather than leaving you watching the driveway. You'll always know roughly where things stand instead of guessing.

A lot of Maroubra's older housing dates to the Federation era, and homes from that period often still carry their original galvanised or earthenware pipework. That kind of plumbing was never built for modern water pressure or tree root growth, so it tends to fail suddenly rather than gradually.

Yes, Maroubra sits right in our regular run alongside Coogee, Kingsford, Malabar, Pagewood and Matraville. We're not stretching to reach you, it's part of the same coverage we service every week.

Regularly, especially around the coastal stretch near the beach, where storms and big swells put extra strain on stormwater drains. We're also a familiar face near Maroubra Junction and the McKeon Street shops, simply from being out this way so often.

For a Federation-era home, a check every year or two is a sensible habit, especially for anything hidden under the house or behind walls. Catching a tired old pipe before it bursts is a lot less disruptive than dealing with the flood afterwards.